Shipping policy
We can deliver our products anywhere in the United States (including Alaska, Hawaii, and Puerto Rico) at this time.
All orders are subject to a 1-2 day processing window at the fulfillment warehouse before they are shipped. Standard shipping window begins from the time the order leaves the fulfillment warehouse, not from the date and time of purchase.
For US orders under $149, we charge a flat shipping rate of $10 for deliveries within the continental United States. Orders $150+ before tax qualify for free shipping.
Deliveries in the continental US are estimated to arrive in 5 to 7 days once they leave the fulfillment warehouse.
All deliveries to Alaska, Hawaii, and Puerto Rico are a $16 flat shipping rate. Orders $150+ before tax qualify for free shipping.
Deliveries in Alaska, Hawaii, or Puerto Rico are estimated to arrive in 7 to 10 days once they leave the fulfillment warehouse.
*Note – the delivery timeframes listed above are estimations based on the typical transit time of packages once they leave our fulfillment warehouse. Occasionally orders will take longer than the estimated delivery time, depending on the carrier, seasonality, and other factors. Once a carrier has received your package, we are not responsible for the transit time of a package and any issues on their part that cause a delay (including re-routing of packages). Use the tracking link in your shipping confirmation email to get updates on the delivery status of your order. Because extended shipping delays can happen and are beyond our control, please wait until 15 business days from the date of shipment to contact us about your order if you suspect your package has been lost by the carrier.
| Within Continental United States | Alaska, Hawaii and Puerto Rico | |
| Orders Under $149 | $10 | $16 |
| Orders $149 or over | FREE | FREE |
Overnight shipping can be made available on a case by case basis. If you would like to inquire about overnight shipping options, contact our team at support@jenniferfugo.com.
At this time, we are not shipping any products outside of the United States.
Address Accuracy: To ensure your address is entered correctly, you can verify your address with the USPS mailing system, especially if you are having a package shipped to a location that is not your typical address. We are not responsible for carrier or shipping issues due to an address being entered incorrectly on your order.
Package Theft After Delivery: Unfortunately, we cannot be held responsible for packages that are marked as delivered by the shipping carrier and were stolen. You will need to file a claim and work with the carrier to determine what happened to your package. We cannot offer refunds for these packages nor file claims on your behalf as it is too time-consuming for our very tiny team.